All posts tagged: Assistive Technology Australia

What are the 4 most important things you need to know before you choose any assistive technology?

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  1. You need to know that you can trust your assistive technology (AT) supplier to uphold the highest standards of professionalism.
  2. You need to know that the people you are dealing with have the experience and expertise to provide quality equipment that suits your individual requirements.
  3. You need to know that your AT supplier acts ethically, is honest, fair and transparent in their business practices keeping your best interests in mind.
  4. You need to know that your supplier is committed to industry “best practice”, acting equitably and with integrity – respecting you as their valued customer.

When it’s time to make your next AT purchase, take a minute to think about who knows AT best – the people who design, manufacture, import, consult, fit and deliver precisely what is required directly to the person they’ve built their entire business around – YOU!

How can you feel confident in finding the right supplier to meet those needs?

The answer is easier than you think…

Look for the supplier who has promised to meet the exacting standards of the Assistive Technology Suppliers Australia (ATSA) Ltd Code of Practice . This is your assurance that you are engaging with the best in the business – ethically and expertly.

All ATSA members, be they wheelchair, walker or walking cane providers, understand the importance of abiding by ATSA’s respected Code of Practice designed to protect you, as the ultimate client of assistive technology.

 “It’s better to be safe than sorry”

Confidence that you are dealing with a reputable business is vital when making a decision that will enhance your quality of life. This is why ATSA exists – to sustain a framework that supports ethical trading between you and your AT retailer. ATSA’s Code of Practice provides you with the security and peace of mind that comes from engaging with mutual respect and shared values.

Since 2000, ATSA members have worked together to build a not-for-profit association that aligns their principles and exemplary business practices as a model of corporate citizenship and social responsibility.

ATSA is an active participant of National Disability Services, the Australian Standards AT sub-committee and the Australian Ethical Health Alliance. ATSA represents its’ members by striving to improve healthcare in Australia through the articulation and affirmation of ethical principles that promote the interests of patients and consumers, enhances access to safe and effective healthcare, and encourages ethical collaboration in the healthcare sector to build public trust.

ATSA is now also a registered charity with the Australian Charities and Not-for-profits Commission (ACNC) with the objective to advance health, social and public welfare.

As members of the peak AT industry body, members are dedicated to compliance with ATSA’s respected Code of Practice to ensure that those objectives are met and sustained with empathy and integrity.

“Looking after the needs of our clients is both our business and our pleasure because, as specialist AT suppliers, it is our business to understand  what AT users need”

That’s how a truly caring and well-regulated industry becomes established – a need for quality improvement is identified, sparking collaboration between enthusiastic individuals and companies that combine forces to demand that their assistive technology needs are heard and understood. 

The designers, manufacturers, distributors and retailers of AT listen to what is needed in the marketplace and dedicate their energies to develop the technology to meet the vast range of requirements of AT users throughout Australia.

Importantly, ATSA members are proud to abide by Australian standards and legislation – in fact, ATSA informs and helps to develop best policy by advising government as the acknowledged voice of the assistive technology sector in Australia.

“Understanding the importance of ethics in business is the key to making a successful investment in assistive technology”

Find your trusted AT partner by visiting

ATSA members are at the forefront of future development that will benefit users of assistive technology across the country – make sure you visit an ATSA Independent Living Expo in 2022 to see the latest innovations that even your Allied Health Professional hasn’t heard of yet!

Plan ahead for 2022

ATSA Independent Living Expo will be back in Brisbane, 11-12 May 2022 and Sydney, 25-26 May 2022.

Interested in exhibiting? Email

Interested in attending?

Visit to register your interest. We look forward to seeing you there.

Melanie RobertsonWhat are the 4 most important things you need to know before you choose any assistive technology?
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Largest Display of Assistive Technology for WA on display in Claremont

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The following is an article that appeared in Have A Go News WA, May 2021

Across the globe exhibitions have been severely impacted by the pandemic. After March last year, 95% of events that were scheduled were cancelled or postponed. Some tried to transition into virtual events and as restrictions began to slowly ease, hybrid (face to face & virtual) events began to appear. Initial feedback from these has been that people prefer the face-to-face interaction and we are already seeing a return to events. Large crowds at Optus stadium and live music concerts are returning as is WA’s largest expo for assistive technologies.

When ATSA’s 2nd Independent Living Expos in Perth was postponed, it was not only suppliers that were affected, more than a four hundred allied health professionals and visitors had registered to attend. The expo was rescheduled twice and as the vaccines begin to roll out, confidence in attending events is returning, under the new covid safe norm.

Have A Go News asked Interpoint’s Managing Director Simon Cooper who has been running the ATSA expos since 2005, how final preparations for the May event were coming along, and what differences exhibitors and visitors would see.

Ed: in terms of the number of exhibitors, how has the show in Perth been affected?

Simon: ATSA Independent Living Expos are the largest displays of assistive technology in each State. We received only three companies withdrawing for the Perth expo. In the past month we have received many new companies signing up, in fact the Perth show is 30% larger than the 2018 event.  

Ed: And what about visitor registrations. How are they tracking, and do they meet your expectations?

Simon: When the show was postponed we had already more than 400 people registered to attend. We’ve been in communication with all these people and most have reconfirmed they will be attending. So our registration numbers are tracking well, but we know from past experience, around 50% of people who attend register on the day. So we need to keep the messages going strongly over the next two months.

We are expecting more than 1000 visitors to attend.

Ed: what plans are in place to ensure the expo is Covid Safe?

Simon: Each State and venue have different health requirements which makes planning challenging and these can change at a moments notice. As a professional event organiser Interpoint is part of the Exhibition & Event Association of Australia who have developed nationally recognised strategies for holding large events. For the event we have submitted a covid safe plan to the venue to ensure it meets the State Health Department’s requirements.

The expo will operate in a similar fashion to other large indoor venues such as theatres and shopping centres. There will be hand sanitisers, social distancing and QR codes scanning people as they arrive. QR codes have been used for several years at the ATSA shows as they provide a contactless registration system. The halls are large, and we will be within the indoor limit capacity.

Ed: What can visitors expect to see that is new at the show this year?

Simon: Firstly let me start with what’s not changed. The popular free coffee, free parking and free education is all available. Visitors will see a new and totally revamped education program. In particular we have introduced some longer clinical sessions at the request of occupational therapists and also a dedicated technology stream.

We are still collating information from exhibitors as to what they are displaying but as it is two years since the last Independent Living expo we are expecting a lot of new products to be displayed for the first time.

Ed: And final question Simon, what have you heard from the disability sector in general regarding the events?

Simon: Without doubt people are very keen to engage in face to face conversations. The AT industry is very tactile and what we have heard is that visitors and therapists want to see, touch, feel and discuss patient requirements. There is a pent-up excitement about the event; the vaccine roll out and borders reopening is giving everyone a sense of optimism. The events, though different, will be of huge benefit to allied health professionals, visitors, carers and suppliers.

 ATSA Independent Living Expo will be held at Claremont Showgrounds on 25-26 May 2021. The expo opens daily at 10am and is free to attend.

For more details visit

Melanie RobertsonLargest Display of Assistive Technology for WA on display in Claremont
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